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At Room-Rates.com, we are committed to
protecting your privacy. We use the information we collect about
you to process reservation request and to provide a more personalized
experience. Please read on for more details about our privacy
policy. |
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When you reserve a room, we need to know
your name, email address, mailing address, credit card number,
and credit card expiration date. This allows us to process your
reservation request and send you your confirmation information.
When you sign up for services like Newsletters, we need only
an email address -- which we use to send the information you
requested.
When you enter a contest or other promotional feature, we may
ask for your name, address, and email address so we can administer
the contest and notify winners. Room-Rates.com may also host
promotions and sweepstakes that may be sponsored and administered
by outside parties. When you are entered in any sweepstakes
or contest simply by making a purchase from us, only your order
number is given to the entity administering the sweepstakes
or contest. When the winning entries are chosen, only the names
and addresses of the winners are shared with the entity administering
the sweepstakes or contest, so that they can notify the winners.
When you enter a sweepstakes or contest through an email entry,
your email entry is sent to the supplier house that we use to
help gather entries for our sweepstakes and contests. When the
winners have been selected, the winners' email addresses may
be shared with the entity administering the sweepstakes, so
that they can be notified that they have won. When you enter
a sweepstakes or contest through a mail-in entry, the information
you provide on your entry is sent directly to the entity administering
the sweepstakes or contest. Unless we explicitly notify you
in the terms of the sweepstakes or contest, no other information
is shared by Room-Rates.com with third parties in connection
with any sweepstakes or contest. To the extent that any privacy
information relating to a sweepstakes or contest conflicts with
the information provided here, the specific privacy information
regarding the sweepstakes or contest will be clearly stated
in an area that will be accessible to potential entrants and
will govern that particular sweepstakes or contest.
We may personalize your experience by using your past reservations
and site behavior to shape our recommendations about the cites,
hotels, and other informatoins that might be of interest to
you. We also monitor customer traffic patterns and site usage
to help us develop the design and layout of the site.
We may also use the information we collect to occasionally notify
you about important functionality changes to the web site, new
Room-Rates.com services, and special offers we think you'll
find valuable. If you would rather not receive this information,
when you receive this email just reply back and write in the
subject UNSUBSCRIBE. We will then remove you
from our mailing list |
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Room-Rates.com uses the latest encryption technology to keep
your personal information safe. All your ordering information
-- including your name, address, and credit card number --
is encrypted using a secure server for maximum security. Your
credit card and billing information cannot be read as it travels
to our ordering system. To ensure that your information is
even more secure, once we receive your credit card information,
we store it on a server that isn't accessible from the Internet.
We're so certain that our online reservation systems are secure
that we back it up with a guarantee. In the unlikely event
that you are subject to fraudulent charges, remember to first
notify your credit card provider in accordance with its reporting
rules and procedures. If, for whatever reason, you are held
responsible for any fraudulent charges made on our site, Room-Rates.com
will cover the entire liability for you, up to $50, as long
as the unauthorized use of your credit card resulted through
no fault of your own from a reservation made with Room-Rates.com
while using our secure server.
Credit card transactions are handled by a third-party financial
institution, which receives the credit card number and other
personal identifying information only to verify the credit
card numbers and process transactions.
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